Hello everyone!

I am a masters student at the University of Hertfordshire in the UK and I am currently working on my thesis concerning customer purchase behaviour in the European airline industry.

I don't know if this is the right place, but I would be extremely grateful if you took ten minutes of your time to fill in my survey. It won't take much of your time and would really help me a lot.

Here's the link to the survey: http://www.prolytic.com/umfrage1/cgi-bin/.AirlineServiceQuality/fragebogen.pl

Thank you very, very much!